Yes, Fun-Esports ships to Luxembourg. The Grand Duchy is one of the European destinations served by the shop, on the same footing as mainland France and Germany. Anbernic, Retroid Pocket, TrimUI, Miyoo and Ayn retro handheld consoles, accessories and peripherals: the whole catalogue is shipped to a Luxembourg address, at a final price, with no customs charges and with tracking sent by e-mail.
Luxembourg is a market of its own: a compact territory, a trilingual population that speaks French, Luxembourgish and German, and a very limited local offering of retro handhelds. Buying an Anbernic or TrimUI console in the Grand Duchy therefore almost always means ordering from a neighbouring country. A French shop that displays its prices in euros, communicates in French and ships with no customs formalities for you to handle meets that need directly, whether in Luxembourg City, in Esch-sur-Alzette or for a cross-border worker.
The shipping rate depends neither on the size of the order nor on the distance within the Grand Duchy, but solely on the type of product. It is shown in the cart before payment.
| Destination | Product type | Shipping cost | Free shipping |
|---|---|---|---|
| Luxembourg | Handheld console | €9.90 | Not applicable |
| Luxembourg | Other products (accessories, keycaps, mouse pads) | €4.90 | Free on orders of €69 or more |
| Mainland France | Handheld console | €6.90 | Not applicable |
| Mainland France | Other products | €4.90 | Free on orders of €69 or more |
Dispatch within 3 to 5 working days · Delivery in 10 to 18 working days. These times exclude peak periods. The contractual maximum is set at 30 days by article L216-1 of the French Consumer Code; were it to be exceeded, you would be entitled to cancel the order and obtain a refund. Every shipment is tracked, the carrier being selected according to the destination and the parcel format, and the tracking number is sent to you by e-mail at the time of dispatch.
The price shown is the final price. Fun-Esports is covered by the VAT franchise scheme for small businesses: VAT not applicable, article 293 B of the French General Tax Code (CGI). No VAT is charged on orders, and no VAT can be deducted by the customer, including business customers.
No customs duties, no import taxes and no handling fees can be claimed from you on delivery. You pay nothing extra to the courier, and you have no tax declaration to make in Luxembourg for a personal purchase.
The seller is JMR-Service, 2 rue des Chaumes Dorés, 27930 Guichainville, France, SIRET 929 116 275 00025, intra-Community VAT number FR02 929 116 275.
No catalogue restriction applies to Luxembourg. The handheld consoles collection brings together all the machines, from the entry-level model to the most powerful references. Anbernic consoles form the core of the retro gaming range, Retroid Pocket consoles target emulation under Android, and TrimUI consoles meet the demand for a pocket format.
Keycaps and mouse pads can be ordered on the same terms and qualify for free shipping on orders of €69 or more, a threshold easily reached by grouping several accessories into a single order. The handheld console comparison tool lets you decide between two models before confirming your cart.
As the sale is concluded with a French seller, your purchase is covered by the French legal guarantee of conformity. No intermediate distributor is involved: you deal directly with the shop, and a damaged parcel must be reported to it within 5 working days with photos.
The after-sales service can be reached in French on 07 57 84 52 33, on Tuesdays and Fridays from 9.30 am to 5.30 pm, and by e-mail at Contact@Fun-Esports.com. In a country where technical support is often offered in German or English, having a dedicated French-speaking contact makes handling a case considerably simpler.
Dispatch within 3 to 5 working days · Delivery in 10 to 18 working days, order preparation included. These times exclude peak periods. The contractual maximum is 30 days, pursuant to article L216-1 of the French Consumer Code. The small size of the Grand Duchy does not change these times, which depend mainly on transport. The tracking number sent by e-mail lets you locate the parcel at any time.
No. No customs duties or handling fees can be claimed from you on delivery. The amount paid when ordering is final, and you have no tax declaration to make in Luxembourg for a personal purchase.
Contact the after-sales service before sending anything back: the procedure depends on the nature of the problem, whether a breakdown, a lack of conformity or damage that occurred in transit. Your purchase falls under the French legal guarantee of conformity and the rights attached to distance selling in France. For a damaged parcel, the claim must be made within 5 working days with photos.
Yes. Luxembourg uses the euro, like France: no currency conversion and no exchange fee is added to your order. The amount debited is exactly the one shown in the cart, shipping included, and the invoice is issued by JMR-Service. Nothing will be billed to you after delivery.
In French. As Luxembourg is trilingual, this detail matters: phone calls on 07 57 84 52 33, on Tuesdays and Fridays from 9.30 am to 5.30 pm, as well as written exchanges at Contact@Fun-Esports.com, take place in French. It is also the language in which the invoice, the order confirmation and the tracking information are written.
Shipping to Luxembourg means a final price, no customs charges for you to pay, systematic tracking and a French-speaking contact. The full conditions are set out in detail in our shipping policy.