Yes, Fun-Esports ships to Germany. Germany is a shipping zone in its own right, distinct from mainland France and the rest of the European Union, with its own shipping rate. All the retro handheld consoles in the catalogue, Anbernic, Retroid Pocket, TrimUI, Miyoo and Ayn, are shipped there at a final price, with no customs charges, with tracking sent by e-mail and with after-sales service in French.
As Europe's leading market for retro handhelds, Germany concentrates strong demand for Linux-based and Android-based consoles. This page is aimed at French-speaking customers ordering to a German address: expatriates, students, cross-border workers from Alsace and Moselle living in Saarland, Rhineland-Palatinate or Baden-Württemberg. A German domain, fun-esports.de, also exists for the German-speaking market; the conditions described here are those of the French shop, in French, for delivery to Germany.
Shipping costs and delivery times
Germany has its own rate card: accessories are shipped there for €6.90, compared with €4.90 to France and the rest of the European Union, and handheld consoles for €9.90. Free shipping on orders of €69 or more applies to accessories.
| Destination |
Product type |
Shipping cost |
Free shipping |
| Germany |
Handheld console |
€9.90 |
Not applicable |
| Germany |
Other products (accessories, keycaps, mouse pads) |
€6.90 |
Free on orders of €69 or more |
| Mainland France |
Other products |
€4.90 |
Free on orders of €69 or more |
| Rest of the European Union |
Other products |
€4.90 |
Free on orders of €69 or more |
Dispatch within 3 to 5 working days · Delivery in 10 to 18 working days for delivery to a German address. These times exclude peak periods. The contractual maximum is 30 days under article L216-1 of the French Consumer Code, beyond which the order may be cancelled and refunded. Every shipment is tracked; the carrier is determined by the destination and the parcel format, and the tracking number is sent by e-mail as soon as the order is dispatched. A damaged parcel must be the subject of a claim within 5 working days, with photos as evidence.
Prices, VAT and customs
The price shown is the final price. Fun-Esports is covered by the VAT franchise scheme for small businesses: VAT not applicable, article 293 B of the French General Tax Code (CGI). No VAT is charged on orders, and no VAT can be deducted by the customer, including business customers.
No customs duties, no import taxes and no customs clearance fees can be claimed from you on delivery, and you have no import declaration to make. The total paid when ordering is therefore final.
The sale is made by JMR-Service, 2 rue des Chaumes Dorés, 27930 Guichainville, France, SIRET 929 116 275 00025, intra-Community VAT number FR02 929 116 275.
What you can order
The entire range can be shipped to Germany. The handheld consoles collection gives an overview of the machines available. Anbernic consoles account for most of the demand in Linux retro gaming, Retroid Pocket consoles target Android emulation of more recent generations, and TrimUI consoles cover the very compact segment.
Keycaps and mouse pads are also shipped to Germany. The €6.90 shipping cost on these products makes combining purchases worthwhile: above €69, it drops to zero. To decide between two machines before ordering, the handheld console comparison tool details specifications and emulated systems.
Warranty and after-sales service
A purchase delivered in Germany remains a purchase concluded with a French seller: it is the French legal guarantee of conformity that applies. There is no step to take with a German reseller, as the case is handled by the shop.
An important point for a French-speaking buyer living across the Rhine: after-sales service is provided in French, by phone on 07 57 84 52 33, on Tuesdays and Fridays from 9.30 am to 5.30 pm, and by e-mail at Contact@Fun-Esports.com. Correspondence, the invoice and the tracking information are in French.
Frequently asked questions
How long does delivery to Germany take?
Dispatch within 3 to 5 working days · Delivery in 10 to 18 working days, from confirmation of the order to delivery of the parcel to the German address. These times exclude peak periods. The contractual maximum is 30 days within the meaning of article L216-1 of the French Consumer Code. The tracking number sent by e-mail when the parcel is dispatched lets you follow its progress.
Do I have to pay a tax on delivery in Germany?
No. No customs duties, no import tax and no customs presentation fees will be claimed from you: nothing is owed to the courier. The amount paid when ordering is final.
How do I return a product from Germany?
Contact the after-sales service before sending anything: it will explain the procedure depending on whether it is a lack of conformity, a breakdown or damage caused in transit. The French legal guarantee and the rights attached to distance selling in France apply to your order. For a parcel that arrives damaged, the claim must be made within 5 working days with photos.
Is payment different from Germany?
No. Germany and France share the euro: no currency conversion, no exchange fee. The amount debited corresponds to the cart total, shipping included, and the invoice is issued by JMR-Service. No additional charge is added after the order is confirmed or at the time of delivery.
Does the after-sales service reply in German?
This shop's after-sales service replies in French, on 07 57 84 52 33 on Tuesdays and Fridays from 9.30 am to 5.30 pm, and at Contact@Fun-Esports.com. This is worth knowing before ordering from Germany: support is designed for a French-speaking customer, with case follow-up and documentation written entirely in French.
Germany is served with no customs charges for you to pay, at a final price and with French-speaking support. The details of the conditions are set out in our shipping policy.