Shipping to Belgium
Yes, Fun-Esports ships to Belgium. The entire catalogue of retro handheld consoles, from Anbernic to Retroid Pocket by way of TrimUI, Powkiddy, Miyoo and Ayn, leaves France for Belgium at tax-inclusive prices and with no customs charges on delivery. Belgium is one of the European destinations the shop serves on a permanent basis, and the whole buying journey, from the cart through to after-sales service, is handled in French.
Belgium is the most natural destination for a French shop specialising in retro handhelds: geographical proximity, French spoken in Brussels and Wallonia, the same currency and the same European regulatory framework. An order shipped to Liège, Namur, Charleroi, Brussels, Antwerp or Ghent is processed just like a domestic order, with no currency conversion and no import declaration.
Shipping costs and delivery times
Shipping costs depend solely on the destination and on the type of product ordered. They are shown in the cart before payment and no extra charge is added afterwards.
| Destination | Product type | Shipping cost | Free shipping |
|---|---|---|---|
| Belgium | Handheld console | 6,90 € | Not applicable |
| Belgium | Other products (accessories, keycaps, mouse pads) | 4,90 € | Free from 50 € of purchase |
| Mainland France | Handheld console | 6,90 € | Not applicable |
| Mainland France | Other products | 4,90 € | Free from 50 € of purchase |
The observed delivery time averages 10 to 15 working days for a delivery in Belgium. The maximum contractual period is 30 days, in accordance with article L216-1 of the French Consumer Code: beyond that, you may request cancellation of the order and a refund. Every shipment is tracked: the carrier is chosen according to the destination and the parcel format, and the tracking number is sent to you by e-mail as soon as the parcel leaves.
VAT and customs
The prices shown on Fun-Esports are tax-inclusive prices, French VAT included. As Belgium is part of the European single market, there are no customs charges, no import duties and no handling fee to pay to the postal worker or at the pick-up point. The amount paid when ordering is therefore the final amount, unlike a console bought directly in Asia.
The sale is made by JMR-Service, 2 rue des chaumes dorés, 27930 Guichainville, France, SIRET 929 116 275 00025, VAT FR02 929 116 275.
What you can order
The entire catalogue is available from Belgium, starting with the handheld consoles collection, which brings together every machine in stock. Belgian buyers head above all for Anbernic consoles, benchmarks of Linux-based retro gaming, and for Retroid Pocket consoles running Android for emulating more recent generations. TrimUI consoles round out the range in the ultra-compact format.
Beyond the consoles, the same shipping conditions apply to keycaps and mouse pads, with free shipping from 50 € of purchase. If you are hesitating between several models, the handheld console comparison tool puts the specifications and the emulated systems side by side to help you choose before ordering.
Warranty and after-sales service
Every console sold to a Belgian customer is covered by the French legal warranty of conformity, since the sale is concluded with a seller established in France: there is no procedure to complete in Belgium. A damaged parcel must be reported within 5 working days, with photos.
The after-sales service replies in French on 07 57 84 52 33, on Tuesdays and Fridays from 9.30 am to 5.30 pm, and by e-mail at Contact@Fun-Esports.com. For a French-speaking customer in Wallonia or Brussels, that means someone who speaks your language, with no translation and no offshore support desk.
Frequently asked questions
How long does my console take to reach Belgium?
Allow 10 to 15 working days on average between the confirmation of the order and the delivery of the parcel to your Belgian address. That period covers preparation, dispatch and transport. The maximum contractual period is 30 days under article L216-1 of the French Consumer Code. You can follow every stage thanks to the tracking number sent by e-mail when the parcel leaves.
Will I have to pay customs charges on delivery?
No. Belgium is part of the European Union, so goods move freely from France with no customs duties and no import VAT. The prices on the site are tax-inclusive, French VAT included, and nothing will be asked of you when the parcel is handed over. The total paid when ordering is final.
How do I return a product or have it repaired from Belgium?
First contact the after-sales service by phone or by e-mail: it will tell you what to do depending on the nature of the problem. The French legal warranty of conformity applies to your purchase, as do the rights provided for by French distance-selling law. If a parcel arrives damaged, the claim must be made within 5 working days, with photos.
How does payment work from Belgium?
The order is paid in euros, since Belgium and France share the same currency: there is therefore no currency conversion and no exchange fee. The amount debited corresponds exactly to the total shown in the cart, shipping included. No supplement is added after the order, and the invoice is issued by the French seller JMR-Service.
Does the after-sales service speak French?
Yes, entirely. After-sales service is provided in French by phone on 07 57 84 52 33, on Tuesdays and Fridays from 9.30 am to 5.30 pm, and by e-mail at Contact@Fun-Esports.com. Dutch-speaking customers in Flanders are also welcome to write: exchanges then take place in French, the language in which all of the shop's cases are handled.
Belgium is served on the same terms as mainland France, with tax-inclusive prices, systematic tracking and French-speaking after-sales service. The full details of the conditions are set out in our shipping policy.